Cognitive Managerial Skills
1. Technical Orientation
Demonstrating technical proficiency or expertise acquired through
education, training, or experience.
2. Analytical Orientation
Demonstrating a preference for problems requiring precise, logical
reasoning, and showing an ability to dissect and understand complex,
multifaceted problems.
3. Decisiveness
The ability to make clear-cut and timely decisions with the appropriate
amount of information.
4. Creativity
Demonstrating the ability to initiate original and innovative ideas,
products, and approaches.
5. Thoroughness
The ability to attend to detail and develop a comprehensive approach
to problems.
6. Objectivity
The ability to maintain a realistic perspective and keep personal
biases to a minimum.
7. Risk Taking
The willingness to take sound, calculated risks, based on good
judgment, in situations where the outcome is uncertain.
8. Prioritizing
The ability to quickly identify critical tasks and manage time
accordingly to complete these tasks without getting distracted by
less important matters.
9. Business Acumen
Demonstrating good judgment and business sense as well as the ability
to understand business operations, market trends, the competition,
and the bottom-line.
Interpersonal Managerial Skills
10. Open-Mindedness
A willingness to consider new ideas and approaches, as well as
input from others.
11. First Impression
The ability to create a positive impact through social confidence,
sincerity, dress, and verbal fluency.
12. Interpersonal Relations
Relating to others in an outgoing, friendly, warm, and personable
manner in order to establish and maintain effective interpersonal
relationships.
13. Sensitivity
Showing a supportive, considerate, sensitive, and caring attitude
toward the needs, concerns, moods, agendas, interests, and aspirations
of others.
14. Social Astuteness
The ability to accurately read and respond diplomatically to
organizational trends and norms, as well as effectively deal with
organizational politics.
15. Conflict Management
The ability to mediate and resolve conflicts and disagreements in
a manner best for all parties involved.
16. Communication
Keeping direct reports and leaders informed about decisions,
events, and developments that affect them.
17. Formal Presentation
The ability to deliver an interesting, informative, and
organized presentation.
18. Persuasiveness
The ability to sell others on ideas, approaches, products, and
services.
19. Negotiation
The ability to negotiate outcomes that further the interests of the
organization, and when possible, also further the interests of
opposing groups.
20. Operating Upwards
The ability to comfortably interact with senior management using
their language, understanding their perspective, and responding at
their level.
21. Client/Customer Focus
Demonstrating a service-oriented approach, remaining open to feedback,
and maintaining positive, trusting, productive relationships in order
to meet the needs and expectations of internal and external customers.
Personal Managerial Qualities
22. Listening
Taking the time to listen to others' questions, concerns, and viewpoints,
identifying the relevant information, and conveying it to the other person.
23. Achievement and Motivation
Demonstrating the motivation to work hard, be successful, achieve
difficult goals, and complete challenging tasks.
24. Self-Discipline
The ability to resist impulse, maintain focus, and see a project
through to completion.
25. Flexibility
The ability to adapt one's style or approach in order to adjust to
changing circumstances or to achieve an objective.
26. Independence
The ability to be self-starting and work independently of others
when necessary.
27. Self-Esteem
Demonstrating a high level of self-worth and self-confidence.
28. Emotional Control
Maintaining personal composure during times of stress or pressure, when
things are uncertain, or when faced with conflict or disagreement.
29. Dependability
The ability to be counted on to meet commitments and deadlines.
30. Ambition
Demonstrating a desire for increased influence and promotion in the
organizational hierarchy.
31. Valuing Diversity
Responding to others with dignity and respect and in a way that
recognizes and values individual differences.
32. Integrity
Demonstrating a high quality of character including being honest,
ethical, trustworthy, and sincere, and effectively representing and
respecting company values.
33. Desire to Learn
Embracing new challenges and the opportunity to learn, as well as
demonstrating the motivation to grow and develop by responding positively
to constructive feedback.
Teamwork, Supervision, Planning & Productivity
34. Assuming Responsibility
The willingness to step forward and take charge of a difficult
situation, without being asked to do so.
35. Vision
Seeing the "big picture" in the organization, industry, and economy,
including having a clear sense of the company's ideal future state and
communicating this to others in a compelling way.
36. Emphasizing Excellence
Setting challenging goals and high quality standards, and expecting
direct reports to perform at their highest level.
37. Organizational Spokesperson
Serving as figurehead and spokesperson for one's unit, and
effectively promoting and defending the interests of one’s direct
reports.
38. Involving Direct Reports
Consulting with direct reports, soliciting suggestions, and taking
these suggestions seriously.
39. Facilitating Teamwork
The ability to promote teamwork, cooperation, and identification
with the work group.
40. Inspirational Role Model
The ability to set a positive and inspirational example for
direct reports to follow.
41. Short-Term Planning
Establishing short-term goals and objectives for direct reports
and for the work unit, and developing action steps to achieve them.
42. Strategic Planning
The ability to establish a long-range direction for the organization
or unit, set broad goals that align with the direction, and identify
the means to reach those goals.
43. Organizing the Work of Others
Clearly defining roles and responsibilities for direct reports, and
letting them know exactly what tasks should be done and what results
are expected.
44. Delegation
Delegating responsibility and authority to direct reports and giving
them discretion in determining how to do their work.
45. Monitoring and Controlling
Checking on the performance of direct reports, giving them personalized
feedback, and taking disciplinary action when necessary.
46. Motivating Others
Showing enthusiasm and providing encouragement, recognition, constructive
criticism, and coaching to direct reports.
47. Attracting Staff
The ability to hire and retain staff, and keep turnover at an
acceptable level.
48. Productivity
Accomplishing an above average quantity and quality of work.
49. Developing/Coaching Others
Supporting the development and career goals of direct reports
through work assignments, ongoing developmental discussions, and
feedback.
50. Work/Life Balance
Maintaining a healthy and productive balance between work
responsibilities and life outside of work.
Overall Leaderhip Effectiveness
51. Overall Effectiveness
Demonstrating an overall ability to effectively lead others.
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